Claims Support
We're With You Every Step
Filing a claim can be stressful. Our team guides you through the entire process to ensure a smooth and timely settlement.
Step-by-Step
Claims Process
Follow these steps for a smooth claims experience.
01
Notify Us Immediately
Contact XtraTrust as soon as the incident occurs. Call us or email us with basic details of the loss.
02
Document the Loss
Gather all relevant documents — photos, invoices, FIR (if applicable), medical reports, etc.
03
Submit Claim Form
Fill out the claim form provided by us and submit along with all supporting documents.
04
Surveyor Appointment
For applicable claims, an IRDAI licensed surveyor will be appointed to assess the loss.
05
Claim Settlement
Once the survey is complete and documents are verified, the claim is settled by the insurer.
Claims Tips
- Notify us within 24 hours of the incident
- Do not dispose of damaged property before survey
- Keep all original bills and receipts
- File FIR for theft, burglary or third-party claims
- Cooperate fully with the surveyor
- Keep a copy of all documents submitted
Contact for Claims
Claims Helpline
+91-7065-724-365Claims Email
care@xti.co.inBusiness Hours
Monday – Saturday: 9:00 AM – 6:00 PM